Implementation Project is mostly transforming the whole business process and mapping into SAP. As explained earlier, it could have number of phases. In most of the cases, the support activity could goes to the same implementation partner or could be other implementation partner depending on the business constraints. Support Projects are mostly for longer duration may be 3 to 5 to 7 years usually. These are being driven by various Service Level Agreements (SLAs) between Client and the Supporting Organization.